Service Management
Improve customer satisfaction levels

What is Service Management?


Service Management is one of the most important and demanding area of the organization. Teams need one solution that can speed up service delivery while creating a better user experience. InovaPrime's solution is designed to lower IT costs, tighter IT control and improve business value.
A simple and efficient solution to increase organization productivity.


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Benefits & Features

  • The Big data analytics can accelerate ticket handling and knowledge delivery, and enable real-time problem isolation.
  • Improve speed and agility with a single automation platform for Service Management processes.
  • Decrease ticket volumes with big data analytics that provide actionable insights.
  • Improve the user experience with a single service desk portal, and improve the client satisfaction.
  • Reduce IT costs with integrated enterprise configuration and asset management.

Services

InovaPrime service includes deployment of service management solutions, including service portfolio, incident management, service management, contract and asset management. InovaPrime has a complete service offer to support your business needs.


Consulting


Training


Implementation & Integration